We decorate sparkle backpacks and our machines have to hold up to the abuse of glitter everywhere. Our rep Dave said they would and they have! We run our machines approx 1 shift 60% of the year and 2 shifts 40%. P.S. Switched from another well known brand when it was time to upgrade our machines, have zero regrets. The customer service is amazing.
5Aaron Stillwater, Owner Sharky Teez Enterprises
Customer | 6/16/2016
We use the Ricoma embroidery machines everyday, sometimes 7 days a week for about 6-8 hours a day. Has always ran smoothly and never let us down. The customer service is excellent as well. Always available and willing to help us with any questions we may have, even on Saturdays.
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